Attention: Recently some sellers sell low-quality products with our pictures. Pay attention to the name of our brand: Hithotwin. Our products are leading in the field of quality and sales.

Shipping Details

1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)

2. Orders processed timely after the payment verification.

3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

4. The images shown are not the actual item and are for your reference only.

5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.

6. If you have not received your shipment within 40 days from payment, please contact us.

We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

If you are not satisfied with our product after you receive the order, we support “Free Return”,return for any reason within 15days!EvoHiker Size is not right? Free return!EvoHiker Do not like the color? Free return!EvoHiker Item is different from what you think? Free return!EvoHiker Do not like the item? Free return!EvoHiker Your wife does not like the item? Free return!EvoHiker Your child does not like the item? Free return!EvoHiker Your parents do not like the item? Free return!EvoHiker

Q: What is the “Free return”?EvoHiker
A: You may return items for any reason within 15days to one of our local warehoused, as long as they are unused,unwashed and in their original condition-complete with the original packaging tags,etc.
Remember to select “Easy local Return” as the return reason EvoHiker


Q: Orders from all the countries are supported by "Free Return"?EvoHiker
A: No, the consignee address should be following countries:United States, Canada, Australia, United Kingdom,France, Spain,Germany,Russian Federation EvoHiker


Q: Where should we return the package to? To China?EvoHiker
A: No, no need to ship back to China, we have warehouse in United States, Canada, Australia, United Kingdom,France, Spain,Germany,Russian Federation, you only need to ship the package back to our warehouse.EvoHiker


Q: Why will pay for the return shipping cost?EvoHiker
A: We seller will pay for it!EvoHiker


Q: If we do not like the product and return it, will we get some loss?EvoHiker
A: No, there is no loss for buyers, after you return your package back, you will get full refund EvoHiker


Q: If we want to return the order with more than1 package, you seller will pay for all the costs? EvoHiker
A: We will pay for the return shipping cost one time for 1 order. EvoHiker


Q:What is the free return protection time?EvoHiker
A: Within 15days after you receive the order . EvoHiker


Q: What is the process of free return? EvoHiker
A: Apply for return application within 15days after you receive the order, and please DO choose”return goods” and then choose reason”Easy local return”. EvoHiker

Feedback and Detailed Seller Ratings

1. If you are satisfied with our service,please rate the details of the transaction (Detailed Seller Ratings) with a "PERFECT 5

STARS" and leave us a positive feedback. We will do the same for you.

2. Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback,

so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them!

Contact us

1. If you have any problems, we are glad to help you.We are handling large volume emails every day.

2. Please allow us to reply your email within 24hrs.If you do not agree with our policies and shipping terms, please do not bid